Privacy Policy

Last updated:10-5-2027

London Community Meals on Wheels respects your privacy and is committed to protecting the personal information you provide when using our website and meal delivery services. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you contact us, make an enquiry, request a referral, arrange meal delivery or use our website.

1. Who We Are

London Community Meals on Wheels Afro-Caribbean Meals on Wheels trading as London Community Meals on Wheels
Email: hello@londoncommunitymealsonwheels.co.uk
Phone: 07364 145 254
WhatsApp: 07701 336 711
Registered/business address: [Insert business address] For privacy-related enquiries, please contact us using the details above.

2. Information We May Collect

Depending on how you use our services, we may collect information such as:

Your name
Contact details, including email address and telephone number
Delivery address and postcode
Meal and delivery preferences
Dietary requirements
Allergy information
Information provided when making a meal enquiry
Information provided through a professional referral
Information about meal requirements provided by a healthcare professional where this is necessary to prepare an agreed modified meal
Information you provide when contacting us by email, telephone or WhatsApp

We only ask for information that is relevant to providing our meal preparation, subscription and delivery services.

How We Use Your Information

Your information may be used to respond to enquiries, arrange meal subscriptions and deliveries, communicate with customers and manage dietary requirements.

Your Information

We do not sell your personal information. We take reasonable steps to keep your information secure.

Contact Us

For privacy-related questions, please contact:

📧 Email: hello@londoncommunitymealsonwheels.co.uk
📞 Phone: 07364 145 254
Please include your order number, reason for the refund, and any relevant photos or documentation.